Resetting Real Estate Strategy: Digital Technologies A series of core truths guiding the future of work (part 6 of 6)

Digital technologies will create smarter, more efficient buildings and a more connected employee experience including creating safer and healthier workplaces.

22 Mar 2021

By Mehdi Aliouat

MicrosoftTeams-image (10)

Measuring, monitoring and visualizing critical health and safety information is an essential element of re-establishing the workplace as a destination. Building technologies enable transparent environmental monitoring, operational adjustments and rapid communications to building occupants. In addition, technologies can be used to address energy efficiency and meet sustainable building goals.


While these services can be provided through new technologies, they can also be delivered through strategic reuse of existing building systems.


• Basic occupancy sensors reframed for strategic staff seating assignments.

• Janitorial service targeting (and confirmations), and/or warnings on excess foot traffic

• Reframing of HVAC sensors intended for periodic system balancing to identify higher-risk stale air zones, targeted system optimizations and/or secondary circulation or disinfection measures.

• Motion-based lighting and AV systems as a base source for assigning janitorial teams to execute higher SLA scopes across lower footprints.

Tech is enabling a true link between supply and demand, matching verified needs to available resources.

The strategies are endless, but one thing is clear: The building’s technology and management teams must be artfully integrated. Building a technology roadmap is a key consideration for occupiers as they determine what is most important to them (e.g., building systems, sustainability, occupier experience).

Anticipating the future of smart practices


In the wake of COVID-19, building technology stands alone for the unique sense of continual transparency, optimization and commitment that building occupants now require from their management.

Additionally, employees are adopting a more mobile workstyle, and our workplaces in turn are expected to more easily adapt to the needs of sometimes transient occupants. Technology applications are at the forefront of delivering intuitive solutions to employees to streamline their daily interactions within their community, workplace and even with each other. From scheduling health screenings and space reservations, to enabling a touchless experience, these apps are growing in sophistication and prominence as an essential part of the employee experience.

Artificial intelligence-driven recommendations are expected to help employees make informed decisions of when to go into the office based on meeting schedules and other colleagues’ work patterns. This will foster collaboration between a more fluid workforce that will be essential for companies in the future.

Office occupiers are sitting squarely at the increasingly important intersection of the physical and digital worlds and must develop strategies that effectively merge them to shape the future of how people interact with the workplace.

For further information on restructuring office space, contact Mike Young or visit or our website.

Or for the full report: Real estate reset: 8 core truths, click here

Read other articles in the series:
Resetting Real Estate Strategy: Talent - A series of core truths guiding the future of work (part 1 of 6)
Resetting Real Estate Strategy: Location - A series of core truths guiding the future of work (part 2 of 6)
Resetting Real Estate Strategy: occupancy - A series of core truths guiding the future of work (part 3 of 6)
Resetting Real Estate Strategy: Flexible Solutions - A series of core truths guiding the future of work (part 4 of 6)
Resetting Real Estate Strategy: Design and Experience - A series of core truths guiding the future of work (part 5 of 6)

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